Question 1

How quickly can you fix my cable issues?

Accepted Answer

In most cases, we can repair or replace garage door cables the same day you call. Our service vehicles are stocked with common cable types and related hardware. For standard service calls, we typically arrive within 2-4 hours. Emergency cable repairs are available 24/7.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Garage door cables can fail for several reasons: normal wear and tear, rust and corrosion (especially in coastal areas), improper spring tension, pulley or drum problems, and temperature extremes. Regular preventive maintenance can identify cable wear before failure occurs.

Question 3

Do you offer financing for new contemporary door installations?

Accepted Answer

Yes, we offer several financing options for new garage door installations, including 0% interest for 12 months and low monthly payment plans up to 60 months. Contact us to learn more.

Question 4

What areas do you serve?

Accepted Answer

We serve the entire North Shore from our Swampscott headquarters, including Lynn, Salem, Peabody, Beverly, Danvers, Marblehead, Nahant, Saugus, Melrose, and Malden.

Question 5

What types of garage doors do you install?

Accepted Answer

We install all types of residential and light commercial garage doors including traditional raised panel steel, carriage-style, contemporary/modern with glass panels, wood and wood-composite, and insulated doors in various R-values.

Question 6

How long does a garage door installation take?

Accepted Answer

Most residential garage door installations are completed in 4-6 hours for a single door or 6-8 hours for a double door. This includes removal, installation, opener setup, and testing.

Question 7

What warranty do you offer?

Accepted Answer

We stand behind our work with a comprehensive 1-year warranty on all labor and installation. The garage doors and components we install come with manufacturer warranties.

Question 8

How much does a new garage door cost?

Accepted Answer

Prices vary by size, style, and features. Basic non-insulated steel doors start around $600-$900 installed; mid-range insulated doors cost $1,000-$2,000; premium doors range from $2,000-$5,000+.

Question 9

Do you offer emergency services?

Accepted Answer

Yes, we offer 24/7 emergency garage door service throughout the North Shore with fast response times and no premium pricing for after-hours calls. Call (781) 343-7411.

Question 10

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year. Our annual tune-up costs $100-$150 and includes lubrication, safety testing, spring and cable inspection, and more.

Frequently Asked Questions

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